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Installing FirstClass

1.      Print these instructions.
2.      Download the appropriate FirstClass client installer (either Windows or MAC) from the Client Downloads links on the left, or go directly to to get the latest version. Note where you saved that downloaded file on your computer.
3.      It should not matter if any version of FirstClass is already installed on your computer, however if this install happens to fail you should try completely uninstalling any/all previous versions then starting this process over again.
4.      Exit from all programs including the browser you are using to read these instructions, and refer to your printed instructions.
5.      Double-click the FirstClass installer icon to begin installation. If your computer has Windows XP or Vista you may see a security warning that the publisher could not be verified. Click Run.
6.      You will see an Install Shield window, then a FirstClass Setup Welcome window. Click Next.
7.      In the License Agreement window click Yes.
8.      Click Next.
9.      The Choose Destination Location window will tell you that the destination folder is C:\Program Files\FirstClass. Click Next. You may see a message that says "This folder does not exist. Should Setup create it for you?" Click Yes. If you don't get this message then you already have a version of the FC client installed.
10.     In the FirstClass Installation Options window, click Next.
11.     In the Start Copying Files window, Click Next.
12.     When the Install Shield Wizard Complete window appears, click Finish.
13.     FirstClass may launch automatically and give you the login window. If not, look for the FirstClass icon fcicon.bmp in the task bar near the time, you can right-click it and choose Connect. Otherwise, double-click the new FirstClass® shortcut on your desktop to launch the program.
14.     Click Advanced, then the Setup button in the lower-right of the Login window. A Service Setup form will appear.

        Check that these settings are the same:

Connect via : Local Network.fcp


If this is a secure machine, a home machine for instance, then you could put your username in as well and it will save you typing that in each time you login.

Do not change any information in the other fields. Click Save.


15.     Log in with your FirstClass username and password.
16.     If you would like to set FirstClass as your default email client, from the FirstClass Edit menu choose Preferences. On the General tab, click the box that says Register FirstClass as default Internet mail client. Click Apply > OK.
17.     Exit from FirstClass (File > Exit)

Removing FirstClass

        Before removing FirstClass you should check to see whether there are any files that you need to save then exit from FirstClass as follows:

1.      If you have personal dictionary entries for your FirstClass spell check you can save them to be used with a new installation. The file you need to save is called USER.FCT. In FirstClass 7 and earlier this file can be found in C: > Program Files > FirstClass > Tools. In FirstClass 8 it is located in C: > My Documents > FirstClass > Tools. Drag user.fct temporarily to your Windows desktop or another location outside of the FirstClass folder. The FirstClass 8 installation instructions explain how to replace this file to use with the new version.
2.      If there is a Download folder within C: > Program Files > FirstClass it may contain copies of files that you opened as attachments to e-mail or conference messages. If there is anything here that you need to keep, move it to another location on your computer or a removable disk so that it is no longer in the FirstClass folder.
3.      Be sure that you have fully exited from FirstClass, otherwise you will not be able to remove it properly. Look in the task bar near the time. If you see any of these icons (settings_blank.bmp, settings_blank.bmp,settings_blank.bmp ) right-click on it and choose Exit from the pop-up menu. Be sure that none of these icons is on the task bar before you proceed.

        Remove FirstClass:

1.      Windows XP: Start >Control Panel >Add or Remove Programs.
     Other Windows versions: Start > Settings > Control Panel > Add/ Remove Programs.
2.      When the list of currently installed programs appears, look to see whether FirstClass Client is on the list. (If you don't see First Class Client on the list, close the windows and go to step 5.)
3.      If FirstClass is in the list of currently installed programs, click the Change/Remove button. If/When asked if you wish to proceed, click Yes.

Depending on the way FirstClass was installed, this step may or may not have removed the program. Whether or not this step seems to have worked, proceed to the next step. If Change/Remove does remove the program, it will now be gone from the add/remove programs window but some old, unnecessary files will have been left behind. The following steps will remove the rest of these files.

4.      On your Windows desktop, double-click My Computer, then C:, then Program Files.
5.      Look for a FirstClass folder within Program Files. (In Windows 2000, you might have to click Show Files in the left side of the Program Files window to see the folders.)
6.      Drag the FirstClass folder to the Recycle Bin. If you see an error message telling you that you can not delete a file because is is being used, this means that did not exit from FirstClass before following the removal procedure. Click OK in the error message and start again.

        Delete all shortcuts to FirstClass:

1.      Close all windows so that your Windows desktop icons are visible.
2.      If there is a FirstClass shortcut on your desktop, drag it to the Recycle Bin. (Desktop shortcuts have a black arrow on the bottom left corner)
3.      Look for FirstClass in the Start menu. If you find it, right-click FirstClass and choose Delete or Remove from this list from the pop-up menu.
4.      If you have Windows 2000 or XP, there may be a shortcut to FirstClass in your helper taskbar at the bottom of the screen. If so, you should click it to select it and type the DELETE key.
5.      Right-click Recycle Bin on your Windows desktop and choose Empty Recycle Bin from the pop-up menu